Online Shopping in Chinese 网购
wǎnggòu
Online shopping in Chinese is 网购 (wǎng gòu).
Also searched for as: order online, delivery, taobao, shopping cart.
Or buy it without leaving the sofa? 15 essential online shopping words in Mandarin Chinese, with pinyin and English. Open it in the app to hear each word, tick off the ones you know and turn them into flashcards.
Online shopping in Chinese is 网购 (wǎng gòu), short for 网上购物 (wǎng shàng gòu wù), and it's a huge part of daily life in China, with its own verb for every step. You 下单 (xià dān) to place an order, wait for the seller to 发货 (fā huò), track the 快递 (kuài dì) and finally leave a review, ideally a 好评 (hǎo píng).
| Chinese | Pinyin | English |
|---|---|---|
| 网购 | wǎng gòu | online shopping |
| 下单 | xià dān | to place an order |
| 购物车 | gòu wù chē | shopping basket (online) |
| 付款 | fù kuǎn | to pay |
| 发货 | fā huò | to ship; to dispatch |
| 快递 | kuài dì | delivery; courier |
| 包邮 | bāo yóu | free delivery |
| 收货 | shōu huò | to receive goods |
| 评价 | píng jià | review; to review |
| 好评 | hǎo píng | positive review |
| 差评 | chà píng | negative review |
| 客服 | kè fú | customer service |
| 优惠券 | yōu huì quàn | coupon |
| 双十一 | shuāng shí yī | Singles' Day (11 Nov) |
| 物流 | wù liú | logistics; tracking |
Usage tips
- 包邮 (bāo yóu) means postage is included in the price, and it is often the deciding factor when comparing sellers on Chinese platforms.
- 快递 (kuài dì) refers to both the parcel and the courier service, so 我的快递到了 (wǒ de kuài dì dào le) means 'my parcel has arrived', and the delivery person is the 快递员 (kuài dì yuán).
- 双十一 (shuāng shí yī), 11 November, began as Singles' Day because the date is written with four ones, and grew into one of the biggest online shopping days in China.
Common mistakes
- Reading 差评 as chā píng; 差 here is chà, so it's 差评 (chà píng), a bad review.
- Saying 我买了在网上 in English word order; place phrases come before the verb, so say 我在网上买了 (wǒ zài wǎng shàng mǎi le).
Mini dialogue
- A你昨天下单的东西发货了吗？Nǐ zuó tiān xià dān de dōng xi fā huò le ma?Has the thing you ordered yesterday been dispatched?
- B发了，快递明天到。Fā le, kuài dì míng tiān dào.Yes, the delivery arrives tomorrow.
- A包邮吗？Bāo yóu ma?Was delivery free?
- B包邮，我还用了一张优惠券。Bāo yóu, wǒ hái yòng le yī zhāng yōu huì quàn.Yes, and I used a coupon as well.
Example sentences
- 现在大家都喜欢网购。Everyone loves online shopping these days.
- 我刚下单了。I've just placed an order.
- 东西都在购物车里。The things are all in my basket.
- 我已经付款了。I've already paid.
- 什么时候发货？When will it be dispatched?
- 快递明天到。The delivery arrives tomorrow.
- 这家店全场包邮。This shop has free delivery on everything.
- 收货以后记得评价。Remember to leave a review after it arrives.
- 这个商品的评价很好。This product has great reviews.
- 我给了好评。I gave it a good review.
- 东西坏了，给差评！It arrived broken, one-star review!
- 有问题可以问客服。If there's a problem, ask customer service.
- 用优惠券便宜二十块。With the coupon it's twenty yuan off.
- 双十一大家都在买东西。Everyone's shopping on Singles' Day.
- 我查一下物流信息。Let me check the tracking.
Practise speaking
Ready to use these words? The Online shopping speaking island has 8 everyday questions about online shopping to prepare your own answers to.